Customer and client service comes first.
At Hawk Autocare, we’re committed to delivering the best customer experience because we know that how your customers are treated directly impacts your success and reputation. That’s why our claims adjusters are professionally trained in customer service and retention, and unlike most administrators, we personally communicate with your customers throughout the claims process. From keeping them updated at every stage to explaining claim denials with care and clarity, we ensure they feel valued and supported—reducing frustration and minimizing the number of service calls you have to handle.